- EFT Payments Issued as Checks:CareFirst identified on or around May 10 an issue in which some providers who were set up to receive ACH/EFT payments instead received paper checks. This issue remains under active investigation. Providers do not need to take any action at this time. We are working toward resolution and will continue to share updates as more information becomes available, including expected timing.
- ERAs Reflecting Check Information Instead of ACH:CareFirst is aware of an issue in which some Electronic Remittance Advices (ERAs) reflected check payment information instead of ACH/EFT details. This issue was resolved on May 29, 2026. CareFirst is currently working to reissue impacted ERAs to include the correct ACH/EFT information. Providers do not need to take any action at this time.
- PreAuth/Provider Portal/CFD applications will be unavailable Sat,July 18 from 8AM to 2PM and Sun, July 19 from 8AM to 2PM
Dental Electronic Capabilities
Electronic Data Interchange (EDI)
If you currently do not submit claims electronically or need assistance, please contact one of our preferred clearinghouses. (By clicking any of the links below, you will leave the CareFirst website and access a vendor website. The vendor is solely responsible for the services it provides.)
- DentalXChange at 800-576-6412
- Vyne Dental at 800-782-5150
- Availity at 800-AVAILITY (800-282-4548)
Electronic Funds Transfer (EFT):
Availity offers electronic fund transfer (EFT) services for providers who also use Availity as their EDI clearinghouse. With EFT, CareFirst will discontinue delivery of paper remittance notices; and instead, your. Your Electronic Remittance Advice (ERA-835) will be delivered by your clearinghouse and will serve as your new electronic payment voucher. You can also access PDF copies of your voucher on CareFirst Direct.
The ERA-835 will include payment details and HIPAA adjustment and remarks codes necessary for you to reconcile your patient accounts. If a copy of this information is needed, contact your clearinghouse.
View our EFT FAQs or contact your clearinghouse with any questions regarding EFT-specific enrollment capabilities.
The following information is required when contacting your clearinghouse to enroll for EFT services:
- National Provider Identifier (NPI) – Billing NPI
- Provider Federal Tax Identification Number (TIN)
- Reason for Submission : New/Change/Cancel Enrollment
- Requested EFT Start/Change/Cancel date
- Practice/Provider Name
- Financial Institution Information (including Financial Institution Name, Financial Institution Routing Number, Type of Account (Checking/Savings), Provider's Account Number)
Electronic Attachments
CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. (CareFirst) have several solutions to facilitate the electronic submission of dental attachments. Electronic attachments include x-rays, dental charting, narratives and letters of medical necessity, pathology reports and approved Estimate of Eligible Benefits (EEB) forms for claim payment. CareFirst has partnered with the following vendors to provide easy access to electronic attachment capabilities:
- DentalXChange at 800-576-6412
- Vyne Dental at 800-782-5150.
By clicking the vendor links above, you will leave the CareFirst website and access a vendor website. The vendor is solely responsible for the services it provides.