- EFT Payments Issued as Checks:CareFirst identified on or around May 10 an issue in which some providers who were set up to receive ACH/EFT payments instead received paper checks. This issue remains under active investigation. Providers do not need to take any action at this time. We are working toward resolution and will continue to share updates as more information becomes available, including expected timing.
- ERAs Reflecting Check Information Instead of ACH:CareFirst is aware of an issue in which some Electronic Remittance Advices (ERAs) reflected check payment information instead of ACH/EFT details. This issue was resolved on May 29, 2026. CareFirst is currently working to reissue impacted ERAs to include the correct ACH/EFT information. Providers do not need to take any action at this time.
- PreAuth/Provider Portal/CFD applications will be unavailable Sat,July 18 from 8AM to 2PM and Sun, July 19 from 8AM to 2PM
Electronic Capabilities
Electronic Data Interchange (EDI)
If you currently do not submit claims electronically or need assistance, please contact one of our preferred clearinghouses (By clicking any of the links below, you will leave the CareFirst website and access a vendor website. The vendor is solely responsible for the services it provides.):
- Availity at (800) 282-4548
Electronic Fund Transfer (EFT)
For CareFirst Participating Providers Only: The following clearinghouse also offers electronic fund transfer (EFT) services (By clicking the link below, you will leave the CareFirst website and access a vendor website. The vendor is solely responsible for the services it provides.):
- Availity at (800) 282-4548
The following information is required when contacting your clearinghouse to enroll for EFT services:
- National Provider Identifier (NPI) – Billing NPI
- Provider Federal Tax Identification Number (TIN)
- Reason for Submission: New/Change/Cancel Enrollment
- Requested EFT Start/Change/Cancel date
- Practice/Provider Name
- Financial Institution Information (including Financial Institution Name, Financial Institution Routing Number, Type of Account (Checking/Savings), Provider's Account Number)
Contact your financial institution and arrange for the delivery of the CORE-Required minimum CCD+ Data Elements. This assures successful reassociation for EFT payment with ERA remittance.
With EFT transmission, CareFirst will discontinue the delivery of your paper remittance notice. Your Electronic Remittance Advice (ERA-835) will be delivered by your clearinghouse and will be your new payment voucher.
The ERA-835 will include payment details and HIPAA adjustment and remarks codes necessary for you to reconcile your patient accounts. If a copy of this information is needed, you should contact your clearinghouse.
View our EFT FAQs or contact your clearinghouse with any questions regarding specific EFT enrollment capabilities.