EFT Payments Issued as Checks:CareFirst identified on or around May 10 an issue in which some providers who were set up to receive ACH/EFT payments instead received paper checks. This issue remains under active investigation. Providers do not need to take any action at this time. We are working toward resolution and will continue to share updates as more information becomes available, including expected timing.
ERAs Reflecting Check Information Instead of ACH:CareFirst is aware of an issue in which some Electronic Remittance Advices (ERAs) reflected check payment information instead of ACH/EFT details. This issue was resolved on May 29, 2026. CareFirst is currently working to reissue impacted ERAs to include the correct ACH/EFT information. Providers do not need to take any action at this time.
PreAuth/Provider Portal/CFD applications will be unavailable Sat,July 18 from 8AM to 2PM and Sun, July 19 from 8AM to 2PM

Dental Credentialing Overview

Why CareFirst?

By joining the CareFirst dental network, you join one of the largest dental plans serving one million dental members in the Maryland, D.C. and Northern Virginia region.

We currently offer two methods for application. Providers can apply:

through the Council for Affordable Quality Healthcare (CAQH) website, or
directly to CareFirst using the Dental Provider Application

To avoid confusion and unexpected out-of-pocket expenses for members, all providers in the same practice must participate in the same provider networks.

Providers have the right, upon request, to review the information used in credentialing decisions, to correct inaccurate information and to obtain the status of the credentialing process. Requests can be made by calling (443) 921-0676 or by emailing dentalcontracting@carefirst.com.