- EFT Payments Issued as Checks:CareFirst identified on or around May 10 an issue in which some providers who were set up to receive ACH/EFT payments instead received paper checks. This issue remains under active investigation. Providers do not need to take any action at this time. We are working toward resolution and will continue to share updates as more information becomes available, including expected timing.
- ERAs Reflecting Check Information Instead of ACH:CareFirst is aware of an issue in which some Electronic Remittance Advices (ERAs) reflected check payment information instead of ACH/EFT details. This issue was resolved on May 29, 2026. CareFirst is currently working to reissue impacted ERAs to include the correct ACH/EFT information. Providers do not need to take any action at this time.
- PreAuth/Provider Portal/CFD applications will be unavailable Sat,July 18 from 8AM to 2PM and Sun, July 19 from 8AM to 2PM
Pre-Cert/Pre-Auth (Out-of-Area)
Find Pre-Service Review information for out-of-area members.
Process for Obtaining Pre-Service Review Information
To view the out-of-area Blue Plan's medical policy or general pre-certification/pre-authorization information, please:
- Select the type of information requested
- Enter the first three letters of the member's identification number found on the BlueCross BlueShield ID card
- Click 'GO'
If you experience technical difficulties or need additional information, please contact 1.800.676.BLUE.