- EFT Payments Issued as Checks:CareFirst identified on or around May 10 an issue in which some providers who were set up to receive ACH/EFT payments instead received paper checks. This issue remains under active investigation. Providers do not need to take any action at this time. We are working toward resolution and will continue to share updates as more information becomes available, including expected timing.
- ERAs Reflecting Check Information Instead of ACH:CareFirst is aware of an issue in which some Electronic Remittance Advices (ERAs) reflected check payment information instead of ACH/EFT details. This issue was resolved on May 29, 2026. CareFirst is currently working to reissue impacted ERAs to include the correct ACH/EFT information. Providers do not need to take any action at this time.
- PreAuth/Provider Portal/CFD applications will be unavailable Sat,July 18 from 8AM to 2PM and Sun, July 19 from 8AM to 2PM
CareFirst Direct
CareFirst Direct is a free, convenient tool that gives you fast access to the information you need.
With CareFirst Direct, you can:
- Make inquiries on your own time
- Avoid time consuming phone calls
- Verify eligibility and benefits
- Check claim status, access remittance and NOP information
Get Started Today
Click Register Now to complete the step-by-step registration to create a user account.
We recommend that one person complete the registration process for the entire practice. Set up a CareFirst Direct account for each tax identification number (TIN) used in your practice. Billing agents must be registered at every physician's office where they provide services. Providers should grant access to their billing agents.
What’s Available
For Professional and Institutional Providers:
Participating institutional and professional providers can view information for our members, including Federal Employee Program (FEP) and National Account (NASCO) members. They may also obtain out-of-area claims and eligibility information for members from other Blue Cross and Blue Shield Plans. Vision information is not available.
For Dental Providers:
Detailed information is available to our Traditional and Preferred dental providers. Our National Account (NASCO) and Federal Employee Program (FEP) dental providers also can take advantage of this service by viewing the limited eligibility and claim status information now available.
System Requirements
There are no fees to use this web site.
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